Frequently Asked Questions
Everything you need to know about gifting with The Gift Baskett.
How long does shipping take for fragile home goods?
Standard shipping typically takes 3-5 business days. We use specialized protective packaging to ensure your home decor and glassware arrive in perfect condition.
Can I include a personalized message with my gift basket?
Yes, every order includes a complimentary gift card. You can enter your personalized message at the checkout page, and we will hand-write or print it for your recipient.
What is your return policy for home decor items?
We offer a 30-day return policy for unused items in their original packaging. Please note that personalized or perishable items within the baskets are non-returnable.
Do you offer bulk discounts for corporate gifting?
Absolutely. We provide tiered pricing for large orders. Please contact our corporate sales team via the 'Bulk Inquiry' form for a custom quote.
What happens if an item in the basket is damaged during transit?
If any part of your gift arrives damaged, please email us a photo of the item and the packaging within 48 hours. We will ship a replacement immediately at no extra cost.
Are your products ethically sourced?
We pride ourselves on partnering with local artisans and sustainable brands. Many of our home goods are handcrafted and selected for their high-quality, eco-friendly materials.